Surbiton Privacy

1. Information Surbiton Collects

Surbiton collects and processes several types of personal information, including:

2. How Surbiton Uses Your Information

Surbiton uses your personal information for the following purposes:

• Service Provision (Contract Fulfilment):
  • Processing and managing Surbiton vehicle rental bookings and agreements. Verifying your identity and confirming you meet our rental requirements. Facilitating vehicle collection and return processes. Processing payments and managing deposits and charges.
• Surbiton Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Surbiton. Responding to your enquiries and providing Surbiton customer support. Notifying you of changes to Surbiton's services or policies.
• Surbiton Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Surbiton where you have given consent or where we have a legitimate interest. You can opt out at any time.
• Surbiton Service Development (Legitimate Interest):
  • Analyzing website usage to improve Surbiton experience and functionality. Conducting research to update Surbiton vehicle fleet and services.
• Surbiton Compliance (Statutory Obligation):
  • Meeting legal, regulatory, and tax obligations. Preventing fraud and maintaining service security. Resolving disputes and enforcing Surbiton's terms and conditions.

3. Data Sharing

Surbiton may share your personal information with:

• Surbiton Suppliers: Third-party companies that help Surbiton deliver its services, such as payment processors, IT support providers, and maintenance contractors. These providers are contractually required to protect your data.

Surbiton does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Surbiton implements appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage method is completely secure, and Surbiton cannot guarantee absolute protection against every potential breach.

5. Surbiton Retention

Surbiton retains personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary by the category of information and the context of processing.

6. Your Rights at Surbiton

Under UK data protection law, Surbiton grants you the following rights:

• Right to Access: Request a copy of the personal information Surbiton holds about you.

To exercise these rights, please contact Surbiton using the details below.

7. Cookies and Tracking on Surbiton

Surbiton uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Surbiton Policy Updates

Surbiton may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Surbiton

For questions about this Privacy Policy or Surbiton’s data practices, please contact Surbiton: